Terms of Use and Privacy Policy

1.1 Acceptance of Terms

By accessing and using the Minas Garden Hotel website, the user agrees to these Terms of Use and all applicable laws and regulations. If you do not agree, you should not use the site.

1.2 Website Purpose

The website aims to provide information about accommodation, services, promotions, reservations, and contact with Minas Garden Hotel.

1.3 User Responsibilities

The user commits to:

• Use the site in a lawful and ethical manner;
• Not insert or disseminate malicious, offensive content or content that violates current legislation;
• Provide truthful information when making reservations or filling out forms.

1.4 Intellectual Property

All website content (texts, images, logos, brands, design, etc.) is the property of Minas Garden Hotel or its licensors and is protected by copyright and industrial property laws. Unauthorized reproduction, distribution, or use of the content is prohibited.

1.5 Online Reservations

Reservations made through the website are subject to availability and the cancellation and payment policies established by Minas Garden Hotel, described during the reservation process.

1.6 Website Modifications

Minas Garden Hotel may alter, suspend, or terminate, at any time, the operation of the website or parts of it, without prior notice.

2.1 Data Collection

During navigation and use of the website, we may collect the following information:

• Personal data provided voluntarily (name, phone, email, ID/Tax number, payment data when making reservations);
• Browsing information (cookies, IP address, approximate location, device type, and browser).

2.2 Purpose of Data Use

The collected data will be used for:

• Processing reservations and confirmations;
• Communication with the user (sending information about reservations, promotions, and service);
• Improvement of the website browsing experience;
• Compliance with legal obligations.

2.3 Data Sharing

Minas Garden Hotel does not sell or rent personal data. Data may only be shared with:

• Partners and service providers strictly necessary for the execution of reservations;
• Competent authorities, when required by law.

2.4 Cookies

The website uses cookies to improve user experience, personalize content, and analyze traffic. The user can configure their browser to refuse cookies, but this may affect website functionality.

2.5 Data Storage and Protection

We adopt technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or improper disclosure.

2.6 User Rights (LGPD)

The user has the right to:

• Confirm the existence of processing of their personal data;
• Access, correct, or delete their data;
• Request data portability or anonymization of the data;
• Revoke consent at any time.

Requests must be made via email: <strong>contato@minasgarden.com.br</strong> contato@minasgarden.com.br